UK Winter Energy Bills: Where Households Can Find Help

UK Winter Energy Bills Where Households Can Find Help

Nearly Two Million UK Households May Avoid Heating This Winter: Where to Find Help

Millions of families across the United Kingdom are preparing for another difficult winter as rising energy costs put pressure on household budgets. A new survey suggests that some people are considering going without heating altogether to keep their bills under control.

According to a survey for Uswitch, around 1.7 million UK households, representing 5.7% of those surveyed, do not plan to turn on their heating this winter. More than 15 million households are worried about feeling cold, while others intend to heat only selected rooms or delay switching on their heating until temperatures fall further.

The findings highlight a growing concern: for many families, staying warm is becoming a financial challenge rather than a simple part of everyday life.

Why Are Households Avoiding Heating?

The survey suggests that saving money is a major reason behind these decisions. Some households say they can technically afford heating but want to reduce spending, while others report that rising energy bills have made it unaffordable.

People using prepayment meters appear particularly concerned, with 72% of surveyed prepayment-meter households worried about being cold this winter.

Energy prices have already increased. Ofgem’s price cap rose by 4% from 1 October 2026 for a typical household on a standard variable tariff paying by Direct Debit in England, Scotland and Wales. The average annualised figure is now £1,723, although actual bills depend on energy use, location and payment method.

Ofgem is due to announce the next price cap level on 25 November for the period beginning in January 2027.

UK Winter Energy Bills

Where Can UK Households Find Help?

People struggling with heating costs may have several options worth checking.

1. Warm Home Discount

Eligible households may receive a one-off £150 discount on their electricity bill through the Warm Home Discount Scheme for winter 2026–27. The scheme is scheduled to reopen in October 2026, and eligibility depends on individual circumstances and where someone lives.

Most eligible households receive the discount automatically, although some people in Scotland may need to apply through their energy supplier.

2. Support From Your Local Council

Local councils may offer help through the Household Support Fund or other local assistance programmes. Support and eligibility vary by area, so contact your council to ask what is available for energy bills, food and other essential costs.

3. Contact Your Energy Supplier

If you are struggling to pay your bills or top up a prepayment meter, contact your supplier as soon as possible. Depending on your circumstances, it may offer a repayment arrangement, emergency credit or information about additional support.

4. Get Free Advice From Citizens Advice

Citizens Advice can explain available energy grants, benefits and options for people who are struggling financially.

5. Check Other Winter Payments

Eligible households may also qualify for support such as the Winter Fuel Payment or Cold Weather Payments, depending on age, benefits and other eligibility conditions. Scotland has different arrangements for certain winter heating support.

UK Winter Energy Bills

How Can You Stay Warm While Managing Costs?

Simple steps may help reduce energy use without leaving the entire home cold. Close curtains after dark, block draughts where safe, keep internal doors closed and focus heating on the rooms you use most.

Extra clothing and hot-water bottles can provide additional comfort. Electric blankets and portable heaters should always be used according to the manufacturer’s safety instructions. Never use outdoor barbecues or fuel-burning appliances indoors to heat a room.

The NHS advises that rooms used regularly should generally be kept at a comfortable temperature, with 18°C often used as a practical minimum for healthy adults. Older people, babies and those with certain health conditions may need additional warmth.

The Bottom Line

Winter heating costs are putting real pressure on households across the UK, but people should not feel they have to face the cold alone. Checking government support, contacting energy suppliers and seeking free financial advice may help families find options before temperatures drop further.

With colder weather approaching, knowing where to turn for help could make a meaningful difference to households trying to stay warm this winter.

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